COVID-19 Resources


If you or someone you know is in need of psychological or emotional support, please contact Counseling and Psychological Services (CAPS) at 610-499-1261! Learn more about CAPS here

For non-emergencies, individuals should Report It to the CARE Team here. You can learn more about the CARE Team here

Emotional Support Help Line: 1-866-342-6892 

Free access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID 19. Provided by Optum, the toll free help line number will be open 24 hours a day, seven days a week , for as long as necessary. This service is free of charge and open to anyone. 

United Health Care Insurance 

Through BetterHelp, a national virtual counseling service, you can get the help you want, the way you want it. Starting on the effective date of your policy, you have access to Psychologists (PhD / PsyD), Marriage and Family therapists (LMFT), Clinical Social Workers (LCSW) and Licensed Professional Counselors (LPC). These professional licensed counselors will be available to you via ongoing text communications, live chat, phone, video or groupinars. When you first visit the counseling website, you will be asked to register and complete a questionnaire that will request your UHCSR insurance information on your ID card, emergency contacts and your goals for accessing the service. The questionnaire will also ask you for counselor preferences (gender, specialty, etc.) to ensure you are matched with a practitioner that can help you meet your goals. Within 24 hours after completing the questionnaire, you will be contacted by a counselor to schedule an appointment and decide on a communication method that best suits your needs. As an insured with Student Resources, there is no consultation fee for this service. Every communication with a BetterHelp counselor is covered 100% during your policy period. Insureds must register at to use BetterHelp services. Non-insureds can now access BetterHelp, by clicking on “Get Started” and selecting “Registering for paid account”.

Additionally, there are several coping and disaster tools and resources available to you on

Other Tele-Therapy Resources: 

  • Talkspace Online Therapy – online counseling by text, audio or video messaging at an affordable cost
  • Better Help – professional online counselors available 24/7, private and affordable

Mental Health Hotlines: 

  • Crisis Text Line – free, 24/7, confidential text message service for those incrisis text 741741
  • Suicide Prevention Lifeline: (800) 273 – 8255
  • Transgender Crisis Hotline: (877) 656- 8860
  • LGBTQ+ Hotline: (866) 488-7386
  • Veterans Help Line: (800)273-8255, press 1
  • Spanish Services: (888) 628-9454