Widener Work Order System (SchoolDude)

Log in to MyWidener
Type Maintenance
Click on School Dude Work Order
You will next see a white screen asking you for your e‐mail address.
Type in your e‐mail address.
If you are a new requester, you will be asked for your last name.
You will next see the following message:
Please select your name from the list below or select the not listed option.
Click on the appropriate option.
If you are a new user, you will be directed to a page where you will provide your first and last name, and a phone contact. When completed, click on SUBMIT.
After clicking on SUBMIT, you will be taken to a page titled:
Welcome to the Widener Work Order System.

This is where you will input the information necessary to get a work order submitted.

Step 1

– should be completed for you. This lists your name, e‐mail & phone contact information. See below
Step 1. Please be yourself, click here if you are not Jane Widener.
First Name Last Name Email
Jane Widener [email protected]
Phone Pager Mobile Phone
610-499-4410

Step 2 – Select Location

. Be aware there are two Kapelskis on campus, Kapelski Learning Center and Kapelski Residence Hall. Be sure to select the proper building if you have a request involving one of these buildings.

Building
Area
Area/Room Number

Yes, remember my area entries for my next new request entry.

Step 3. Select Problem Type:

Alarm
Carpentry
Electrical
Elevators
Fire Alarm System
Fire Extinguishers
Grounds
Heating / Ventilation / AirConditioning
Housekeeping
Key and Lock
Moving
Painting
Pest Control
Plumbing
Roof
Special Projects
Sprinkler System
Washer/Dryer

Step 4 – please describe your problem or request

Step 5 – please list the time available for Maintenance.

Step 6 – select purpose.

Does Maintenance or other service personnel have permission to enter the area for the purposes of resolving your problem or completing your request. If so, choose: PERMISSION to ENTER – YES

Step 7 – submittal password. You will need a password in order to submit your work order. The ingenious password we have devised for you is: widener

Forgot Password?

Step 8 – Click on SUBMIT

. You are done.

Important Notes:

EMERGENCIES – It is still important that emergencies get called in to Campus Safety at x4200 (e.g.: fire, flooding, sizzling wires, imminent catastrophe, etc.)
Anyone – student, faculty, or staff member – may submit a work order
It takes only a few moments to submit a work order online.
Approximately 10,000 work orders are completed annually.

Staff check the work order system often throughout the day.
Instantaneous directing of work orders is done to facilitate a prompt response.
The work order system eliminates mistakes that can occur in listening to phone messages (bad phone line, misinterpretation of the spoken word).
Enables tracking of work from start to finish.
You will be notified with a receipt of your request.
You will be notified when your request has been completed.
You will be notified when your work order has been closed.
You will be notified if your request has been declined.

Who Does What?

Recycling and/or shredding requests are assigned to the Movers.
Confidential document removal are also assigned to the Movers.
Key & lock issues are assigned to the Campus Locksmith, and include the doorknob, door lock, deadbolt, and receiving plate.
Other door issues are properly routed to the Carpenters.
Pest control services are provided on Tuesdays and Thursdays, via an outside contractor.
Washer/dryer issues are routed to Residence Life, who coordinates repairs with an outside contractor. Washer/dryer issues involving Dixon Hall or one of the University’s off‐campus properties go to the Electricians.
Refrigeration issues other than University Center & Marriott Dining Room go to HVAC.
Cable box issues are handled through the work order system under Cabling.

Widener Work Order System (SchoolDude)