FAQs

Submitting a Work Order through myWidener is required for ANY space outside of the University Center including Lathem Hall, Alumni Hall Lobby, and outdoor spaces. You can submit a work order by visiting myWidener, searching “Work Order” and filling out and submitting the TMA form. Please submit detailed work orders 2 weeks prior to your event.

Email [email protected] immediately upon cancelling or needing to change information. Please always include your reference number/confirmation number when emailing to ensure we are editing the correct event. Someone from our team will assist you with next steps, whether that is removing or rescheduling your event in the 25Live Pro system.

Experience Widener powered by Modern Campus Involve gives you live, up to date listings of events happening on campus! Sort by organizations, event categories, and more to find exactly what you are looking for. You can explore more by visiting Experience Widener powered by Modern Campus.

Looking to get connected to catering options for your meetings or events? Please review and utilize https://widener.catertrax.com/. You can also reach them directly by calling 610-499-4418 or emailing [email protected].

If you are looking for support in a meeting space in the University Center, Lathem Hall, Alumni Hall, or any of our outdoor spaces, please connect directly with our Client Experience (CX) Team. You can email them directly at [email protected] or via phone at 610-499-1047. Please ensure you are asking for assistance at least 2 weeks prior to your event.

For spaces managed by the University Center Administration Team, you will receive an email explaining that your event is pending approval. Our team asks for 2 – 4 business days to approve reservations, although typically you will get a response sooner. Once your event is confirmed, you will get a confirmation email and may receive follow up with any questions from a member of the UCA team.

If the University moves to a remote schedule, the University Center Administration Team, including Building Mangers, will only be available remotely. A member of the UCA team will reach out to you if an event is reserved in one of our spaces (that is not a class) to work to help with rescheduling your event if we do not hear from you first. You can monitor all weather related cancellations and updates by visiting https://www.widener.edu/emergency.

Information for student events hosted by student organization or administration departments can be found by visiting Experience Widener powered by Modern Campus Involve and selecting ‘events.’ Additionally, contact information for each student club, organization, or event can be found in Experience Widener by assessing the individual event or student organization’s page.

Having issues with 25Live Pro that we can’t assist with? Feel free to submit a QuickTicket and list 25Live Pro as your concern. Someone will reach out to you to support you through your issue and help resolve it!