Forgetting a wireless network on your device can be a helpful step in troubleshooting wireless internet issues, especially if you have recently changed the password for your Widener account.

Skip to your device:

Computers

Windows 11

To forget a wireless network in Windows 11:

1. 1. Click the Network icon in the bottom right system tray

1. 1. Right-click the network name you want to forget

1. 1. Click Forget

Windows 10

To forget a wireless network in Windows 10:

1. 1. In the bottom right corner in the system tray, click the network icon

1. 1. Click Network & Internet settings

1. 1. Click Manage Wi-Fi settings

1. 1. Under “Manage known networks”, select the wireless network to forget

1. 1. Click Forget

macOS

To forget a wireless network on a Mac computer:

1. 1. In the top right corner of your screen, click the Wi-Fi symbol

1. 1. Click Wi-Fi Settings

1. 1. Next to the network that you want to forget, click the more options icon  (circle with 3 dots)

1. 1. Click Forget This Network

Mobile Devices

iOS (iPhone)

To forget a wireless network on an Apple iPhone:

1. 1. Open the Settings app and click Wi-Fi

1. 1. Locate the network you need to forget and click the information icon (circle with an i)

1. 1. Click Forget this Network – it should be the first option

1. 1. If you see “Join” instead of “Forget”, click to join and then repeat steps 2 and 3

Android

To forget a wireless network on an Android phone:

1. 1. From the home screen, choose Settings

1. 1. In the settings menu choose Wi-Fi

1. 1. Tap and hold the network name you want to forget

1. 1. Select Forget

Still Having Issues?

You can either visit the Client Experience Team on your campus (TSC, Delaware CX Helpdesk, or Commonwealth CX Helpdesk) or you can fill out the Fix My Wi-Fi form.