Zoom

Read to learn more about using Zoom for videoconferencing.

Getting Started

Activate Your Account

To activate your Zoom account, visit widener.zoom.us and log in using your Widener credentials. Once you have logged in, you have activated your account.

Update Settings

While logged into the Zoom website, you can update your Zoom profile (image, display name, pronouns), set up your personal Zoom room, and adjust meeting preferences.

Learn more about Zoom account settings.

Download the Desktop App

Download the Zoom Workplace Desktop app to your computer to be able to join and start meetings through Zoom. When logging in to Zoom through the desktop app, use the SSO option.

Meeting Features

Audio & Video

Set up and troubleshoot audio and video settings.

Meeting Options

Learn about the Zoom control bar and view settings.

Host a Meeting

Learn how to set up and host Zoom meetings.

Recordings

Learn how to record and save your Zoom meetings.

AI Companion

See how AI can be incorporated into your Zoom meetings.

Security

Security considerations for hosting meetings in Zoom.

Teaching with Zoom

While teaching via Zoom, you may not be able to replicate every in-person experience although there are many ways to still engage your students, foster discussion, and have them demonstrate learning. Learn more about best practices and Zoom’s integration with Canvas from the Teaching and Learning with Technology (TLT) team.

Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket

Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours

Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.

Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.