About Lace

As part of Library & Information Services (LIS), led by Vice President & CIO Eric Behrens, the Learning and Client Experience (LaCE) teams include three functional branches reporting to Joanne Caione-Keating, Associate Vice President, Learning & Client Experience ([email protected]). These teams include Client Experience (CX), Technology Operations and Planning, and Teaching and Learning with Technology (TLT).

Client Experience and Technology Operations & Planning

Learn more about the Client Experience (CX) and Technology Operations & Planning teams.

Teaching and Learning with Technology

Learn more about the Teaching and Learning with Technology team.

Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket

Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours

Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.

Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.