Canvas

What is Canvas?

Canvas is the online learning management system used across all three Widener campuses for publishing any online course material. Every course will have a Canvas course associated with it whether the course is online or face-to-face.

 

Access to Canvas

You can access Canvas through myWidener or the direct URL, widener.instructure.com. Since Widener uses single sign-on, if you are logged into myWidener, you will automatically be logged in to Canvas.

For students, your courses will typically appear in Canvas when the semester officially starts, although some instructors may allow access a few days ahead of the start of the semester.

 

Canvas Guides

If you want to learn more about using different parts of Canvas, there are a number of guides available on Canvas’s website that walk you through how to do anything you would need to as either a student or instructor.

Students

Access the Canvas Guides for students

Instructors

Access the Canvas Guides for instructors

 

You can also access Canvas Guides from within Canvas. In the bottom right-hand corner, you will see a question mark icon.

blue circle with question mark iconHovering over this icon will display the word Support. If you click on this icon, a pop up box displays with clickable topics and sub-topics allowing you to navigate through Canvas guides. The bottom of the pop up box will show you options for accessing Canvas Support.

 

Canvas Support

Faculty and students both have access to 24/7 Canvas support. You can access Canvas Support through the blue question mark icon shown above or the Help option in the far left menu in Canvas.

You will have the option to either call or chat in real-time for questions or issues with Canvas.

 

Faculty & staff: If you are looking for Canvas trainings, course design consultations, or have questions about using Canvas for your course, you can reach out to the Teaching and Learning with Technology (TLT) team. You can access their Sharepoint page, e-mail [email protected], or fill out a TLT Service Request.

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Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket


Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours


Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.


Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.

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