CDW-G Purchasing Instructions

Widener offers a dedicated storefront for identified purchasers, designed to streamline your technology procurement process.

This platform offers:

  • Comprehensive product selection
  • Competitive pricing with negotiated discounts
  • Streamlined procurement process
  • Expert support
  • Custom solutions for your department

 

Account Creation

For those who will who have a CDW-G account, one will be created for you. You will receive an e-mail from CDW-G with a link to activate your account.sample email with invitation to create CDWG account

  1. Open the Invitation Email – the subject line will read: [EXTERNAL] Hi (your name), Welcome to CDWG!
  2. Click the red Create Account button. Your username is your full Widener e-mail address.
  3. Create and confirm a password for your account.
  4. Log in to CDW-G using your Widener e-mail address and newly created password.

 

Purchasing

Access Widener University’s CDW-G Premium Storefront.

CDWG website landing page

  1. Click Sign In to access your account. Use your Widener e-mail address and the password you created during account setup.
  2. Find Items by choosing from a category or searching on the left-hand side. After finding your desired item, click Add to Cart or Continue Shopping if additional items are needed.
  3. Click Cart to view or manage the items in your cart and begin the checkout process.
  4. Checkout
    • Delivery Method – Click Edit and use the dropdown to select your campus. Update the “Recipient Contact Information” with your full name and e-mail address.
    • Billing Information – You must enter a PO number and Cost Center number
      • PO Number – Use your first initial, last name, and date of purchase for your PO entry (e.g. S.John/02.01.2025)
      • Cost Center Number – Enter your department’s 10-digit budget entry number (e.g. 1-2345-67890)
    • Review and confirm all information
    • Click Place Order 
    • You will receive an external e-mail from CDW-G that the order approval is pending.
  5. The order will be sent to your designated department approver who has 90 days to approve, change, or deny the order. If not approved within 90 days, the order is canceled. You will be notified of any change in status of your order.

 

Frequently Asked Questions

 

What products are available on the CDW-G storefront?

CDW-G offers a wide range of Widener IT products designed to meet all of your needs. You’ll find technology accessories and office peripherals such as monitors, high definition webcams, headsets, and more.

 

Is there a cost for shipping?

Shipping costs vary based on the selected shipping method. Detailed shipping options will be available during the checkout process.

 

How do I track my order?

Detailed tracking information will be made available through your CDW-G account and sent to you by e-mail once your order has shipped.

 

Can I return products purchased through the storefront?

Yes, CDW-G has a return policy. You can request a return through your CDW-G account or contact their support team for assistance.

 

If you have any questions about technology purchases or have an issue with a purchased product, please contact the LIS Business Office at [email protected].

 

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Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket


Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours


Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.


Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.

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