Communication

Learn how to access and get the most out of the various forms of communication used across the university.

E-Mail

Widener University uses Office 365 for e-mail and calendar services. It is important for all students and employees to check their Widener e-mail regularly to stay on top of communications and important information.

Microsoft Outlook logoYou can access your Widener e-mail via Microsoft Outlook via the web, desktop application (download instructions), or mobile app.

Learn more about using Microsoft Outlook efficiently for e-mail and calendar.

 

Microsoft Teams

Microsoft Teams is available for all students and employees for online chat, calls, video conferencing, and file sharing. It allows for easy collaboration with individuals or groups of colleagues.

Microsoft Teams logoMicrosoft Teams is available via the web, the Teams desktop application (download instructions), as well as the Teams mobile app.

Learn more about using Microsoft Teams to communicate and collaborate.

 

Zoom

Zoom is a videoconferencing platform utilized for meetings across the university. All students and employees have a Zoom account through their Widener credentials. Synchronous online classes, meetings, or virtual office hours are often held via Zoom. Activate your Zoom account by logging in to Widener’s Zoom platform. This is also where you can update your Zoom account settings and schedule future Zoom meetings.

A desktop application for Zoom is available for download from the Zoom website.

Learn more about utilizing Zoom for videoconferencing.

 
 

Phones

Full time Widener employees will be assigned a phone extension however not all employees will have a physical desk phone. Many employees utilize the Teams Voice feature within Microsoft Teams with their phone extension programed to the Microsoft Teams application allowing the application to be used to make and receive both internal and external calls.


Learn more
about making and receiving phone calls through Teams Voice.

 

 

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Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket


Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours


Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.


Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.

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