Internet Access

Making sure you’re connected across campus at Widener is important. Whether you’re writing a paper in your dorm or on a video call outside, you will be accessing high-speed internet on a secure network.

 

Wireless Internet

Wi-Fi network connectivity provides high-bandwidth, high-availability campus wireless connectivity to the internet and other online services from all campus locations.

There are multiple wireless networks at Widener. Each wireless network has its own name (SSID):

  • WU-SECURE: for faculty, staff, and students in all buildings on each campus (outside of the residence halls) and across many outdoor spaces
  • WU-OPEN-GAME-STREAM: specifically to connect gaming systems and streaming devices (Roku, Amazon Fire devices, Apple TV, etc.)
  • WUGUEST: for Widener guests and visitors
  • Eduroam: for students, faculty, and staff from other Eduroam institutions to connect with their own institutions’s credentials

For security reasons, Widener University requires that every device you connect to the wireless network must be registered. This will protect your data and devices from other devices that might not be secure. Registration for computers and mobile devices will occur in the connection process. For assistance with registering gaming systems, fill out a QuickTicket.

For current members of the Widener Pride experiencing Wi-Fi issues, visit our Wi-Fi Troubleshooting page.

 

Wired Internet

Wired internet is available in most buildings if needed, including residence halls. If you require a wired internet access port in a residence hall, fill out the Wired Residence Hall Port Request form.

 

Guest and Visitor Access

Widener provides network access for our guests and visitors. Any guest or visitor should use the WUGUEST wireless network.

For access 24 hours or less, they can complete the Guest Self Registration form available in the connection process.

 

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Tech Support Information

24/7 technology support is available via QuickTicket or calling Client Experience (CX) for your campus.

Submit QuickTicket


Chester Campus

610-499-1047
[email protected]

Technology Support Center (TSC)
In-person support for students, faculty, and staff available on the first floor of
Wolfgram Memorial Library.

Information and Hours


Delaware Campus

302-477-2221

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the first floor of the Main Law Building off the Main Street Atrium from 9am to 5pm Monday through Thursday.


Harrisburg Campus

717-541-1927

Client Experience (CX) Help Desk
In-person support for students, faculty, and staff is available on the second floor of the Library Building in rooms 211 and 212 from 8:30am to 4:30pm Monday through Friday.

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