The LIS Business Office manages technology purchases for the university to ensure compatibility, security, and cost-effectiveness regardless of the source of funding (including grants), location, or intended purpose. Provided are guidelines and processes for purchasing technology products and services at Widener University.

Purchase Categories

Hardware & Accessories

Computers, printers, network devices, as well as headsets, keyboards, docks, etc.

• Replacement: a new purchase when an older unit is expired and collected by the University CX (Client eXperience) Team
• Addition: a new purchase when no older unit is returned
• Non-Standard Systems: requires approval and must follow the non-standard purchase request process

Software

Licensed software, cloud services, and applications

• Licensing: all software purchases must comply with licensing agreements, subject to the review of the University Risk Department
• Installation: must be coordinated with CX Team to ensure proper installation and support via QuickTicket

Services

IT Consulting, maintenance contracts, data storage

• Consulting: collaboration with University experts for specialized needs
• Maintenance: maintenance contracts for critical systems

Purchasing Process

For authorized CDW-G purchasers, review specific information about accessing and shopping through your CDW-G account.

Initiation – All technology purchase requests must be initiated using the Hardware/Software Request Form (also available on myWidener by searching “purchasing”).

Evaluation by LIS Business Office – The request will be reviewed considering the following:

• • Compatibility with existing Widener technology
  • Component verification to confirm technology will function correctly
  • Security risk and compliance review if necessary
  • Cost effectiveness

Please allow 3-14 business days for initial evaluation. For purchases requiring consultations, additional time may be needed.

Consultations: Some technology and software require additional evaluation in which case a member of the LIS Business Office will reach out regarding the process, additional requirements, and approximate time frame for evaluation.

Quote – Upon successful evaluation of your request, a quote will be generated and sent to the departmental representative along with the Purchase Requisition instructions within 2-5 business days.

Purchase Requisition (PR) and Approval – If the purchase is approved, a completed Purchase Requisition (PR), including approval and quote, needs to be forwarded to the LIS Business Office.

Approval Note: All technology purchases require approval from the Academic Dean, Vice President, or their designated representatives. The requestor takes this step before sending it to the LIS Business Office for final review and approval.

Procurement Payment Methods

• • Department Budget Code: University preferred method for purchasing goods and services
  • Employee Reimbursement: For purchases made out of pocket by an employee, reimbursement is not guaranteed and is available subject to approval by Academic Dean, Vice President, or other designated representatives.

For any questions about the LIS Business Office or purchasing processes, please contact them at [email protected].