Whether you’re new to AI or have been exploring its benefits for a while, you may be wondering how Zoom’s new AI Companion can help you. Review the new tools that everyone at Widener can use.

Make the Most of Zoom AI Companion

When enabled by the host, AI Companion can answer questions about a meeting in progress.

Participants can ask for a summary of what has been discussed, what specific action items are, or if their name has been mentioned.

Meeting hosts have privacy settings to control whether they want participants to be able to ask questions about the meeting, including finding out about what happened before they joined.

Be mindful of how your meeting is setup and whether any participants will be joining for only part of a meeting when selecting an option.

Meeting hosts can receive a summary of the meeting after it ends, and even choose to allow attendees to receive a copy.

Smart Recordings

With Smart Recordings enabled, cloud recordings are automatically organized into chapters and highlights are generated, which can be shared and seen by others. This helps you review recordings faster for meetings you may have missed and it also allows you to generate action items for attendees.

Smart recordings can even provide the host with analytics on key meeting metrics including talk speed, talk-listen ratio, longest stretch of speech, and filler word usage.

Safety in Mind

Meeting hosts have control over AI summary features and meeting attendees receive a warning when they enter a meeting with AI summary features turned on:

Zoom’s official stance is that they do not use any customer, video, chat, screen sharing, attachments, or other communications-like content (such as poll results, whiteboards, and reactions) to train Zoom’s or third-party AI models. However, the best practice is to avoid entering sensitive data into any AI system and to use it judiciously.

You can learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

Enable AI Companion in Zoom

To change AI Companion settings in your Zoom account:

1. Visit widener.zoom.us and log in with your Widener credentials using the SSO option
2. In the menu on the left-hand side, click Settings [1] 
3. In the options along the top, click AI Companion [2] 
4. Toggle to select the options you wish to enable
5. Review all additional settings and check any you wish to enable

Please note that enabling these features applies to meetings you host. Your experience as a participant depends on the settings enabled by the meeting host.

To control AI Companion within your meetings:

When enabled within your account, the AI Companion button is located in the bottom menu in meetings you host.

Clicking the AI Companion button for the first time turns on AI Companion and opens the AI Companion side menu. This menu allows you to ask questions and interact with AI Companion. At the top of the menu, there is an option to stop AI Companion and a gear icon that allows you to customize AI settings for the current meeting.

Having Issues?

If you have any issues enabling or utilizing Zoom’s AI Companion, fill out a QuickTicket or visit the TSC for assistance.